Key achievements in 2018

  • In 2018, passenger transportation volumes reached a ten-year high of 1.157 billion people (up 3.5% y-o-y).
  • The Urban Commuter Train project encompassed 11 metropolitan areas: Moscow, Krasnoyarsk, Ufa, Rostov-on-Don, Tambov, Voronezh, Volgograd, Kaliningrad, Kazan, Yaroslavl and Yekaterinburg.
  • During the 2018 FIFA World Cup Russia™, 734 additional trains were scheduled to transport fans and client groups, with 383,900 tickets sold and almost 319,000 fans travelling free of charge.
  • For the third year running, the Company offered, at its own expense, special prices on tickets for children aged between 10 and 17.
  • Help desks for passengers with reduced mobility were set up at 133 railway stations.
  • The number of participants of the RZD Bonus loyalty programme increased to 4 million people.
  • Free unlimited Wi-Fi access is available at 107 railway stations in Russia.
  • Russian Railways developed and launched RZD passengers – a single customer mobile app.
  • Russian Railways also offered a family-friendly version of the RZD Bonus programme (bonus points for all family members).
  • Overall, high-speed and ultra high-speed trains (FPC, Sapsan, Allegro) transported ca. 15.6 million people (up 26% y-o-y).
  • 110 multimodal routes with combined train & bus service were launched.